to process and analyze over a period, so that information can be provided when required. In addition to the above, Florence also goes the extra mile and reminds users to log their body weight, menstrual periods, moods etc. It will then process that information and appropriately remind the user to take the medicines at the scheduled time, along with instructions on what to do if that time is missed. The chatbot Florence has seen its usage increase widely since its launch and it’s not hard to see why – named after the founder of modern nursing, Florence Nightingale, the chatbot is the digital equivalent of a nurse tending to a patient during their hospital stay.Īvailable through Facebook Messenger, Kik or Skype, the chatbot acquires required information such as prevalent medical conditions, any medications being taken (along with their timings, dosages etc.), and more from the user. Woebot alleviates that aspect of therapy while using artificial intelligence to analyze the patient’s personality and mood and then deliver an actionable recommendation the way a traditional mental health professional would. The genesis of Woebot came from an observed discomfort in most patients while trying to talk to a licensed mental health professional or therapist on account of the implicit connotations the patients had. Developed on the guiding principles of clinical psychology and using the principles of Cognitive Behavioral Therapy, Woebot uses context cues from the user’s inputs to deliver responses with the methodology used in Cognitive Behavioral Therapy. Woebot is a highly unique chatbot in the sense that it aims to address one of the most common yet least addressed mental health issues today: depression. Babylon’s high potential hybrid approach to providing healthcare solutions has led even the United Kingdom’s National Health Service to collaborate with Babylon, with digital consultations being offered to the former’s patients in select cities with more being added to the list. After, the user is provided with a diagnostic report and the option to engage in a video-based consultation with a practitioner to take the necessary next steps as required. Upon downloading the app, the user provides all necessary information that the app’s artificially intelligent models process and drives the patient towards a consultation with the in-built symptom checker. Babylon Healthīabylon Health is a subscription-based healthcare service provider leveraging the power of artificially intelligent chatbots to combine them with a digital version of traditional healthcare solutions to deliver the best of both worlds and provide a stunning showcase for a digital future. Your.MD’s cross-platform accessibility makes it an instantly available option for all. Your.MD’s one of most used features is its artificially intelligent symptom checker that indexes the user’s entered information against its database and offers possible conditions with reasonable accuracy. Not only is the service an excellent source for finding the right pharmacy, doctor or mental health professional for one, but also offers actionable health information backed by an extensively researched and curated repository of healthcare-related information. Your.MD is one of the world’s most popular platforms to search for the right medical health service provider and was awarded the prestigious UNESCO/Netexplo “innovations that can improve society” In 2017. SmartBot360 takes a far-reaching approach where its offerings benefit everyone involved in the healthcare value delivery funnel at every stage. SmartBot360 aims to automate repetitive tasks to free up medical professionals so they can focus on providing a better quality of healthcare to the patients, while at the same time, offer instant support to website visitors. SmartBot360 provides tailored bots that engage the patient and ask them about their symptoms, conditions, medical history amongst all pertinent information to provide an initial diagnosis and connect the user with the medical professional in question to share that information with the registered practitioner (made possible thanks to SmartBot360’s HIPAA compliance) to schedule an appointment if deemed necessary. An enterprise-centric offering by disposition, SmartBot360 is a healthcare marketing and patient engagement chatbot aimed at healthcare service providers. SmartBot360 is the most interesting offering amongst all the ones on this list for it has a very future-forward holistic approach towards revolutionizing healthcare. Chatbots: Transforming the insurance customer experience SmartBot360
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